Number Porting

Bring your number to SmartLev

Keep the number your customers already know. We handle the switch, and your phone keeps working while we do.

Start Your Port

How it works

Three simple steps to move your number over.

1

Gather your info

Your latest phone bill, account number, and a transfer PIN for any cell numbers. The form walks you through it.

2

Fill out the form below

Make sure your account number and service address match your bill exactly. A mismatch is the number one reason ports get rejected.

3

Sign the authorization email

After we submit your port, the authorized signer will get an email to e-sign. The port moves forward as soon as it's signed.

What to expect

A clear picture of how the switch plays out.

  • Most ports finish in 2 to 4 weeks
  • Little to no downtime. Your number keeps working with your current carrier until the switch happens
  • Moving a cell number? Once it ports, calls and texts to that number go to SmartLev, not your cell phone. You'll use the SmartLev app or forward calls to another phone.
  • Don't cancel your current phone service until we confirm the port is complete
  • Texting may take up to 3 business days to fully turn on after the port completes
  • To send texts, your business also needs to be registered for texting (A2P). We'll help you get that set up if it isn't already.
  • We'll email you when your port is submitted and when it's complete.

Port Request

Fill in your details and we'll take it from here.

1
2
3
4
5

Step 1 of 5: Before You Start

Have these ready (takes about 5 minutes)

Gather these first so you can finish in one go. Your progress saves as you go.

Check each item to continue. Missing something? Tap "Don't have it?" for help.

Frequently asked questions

Quick answers to the most common porting questions.